Time Billing Software FAQ's

What assurances do I have of reliability and security?
How is speed affected in an internet-based system?
Can I run Bill4ime from my own server instead of hosted?
Why should I host my information when I have it in-house now?
Can I keep a local backup of my data?
What happens to my data if I cancel Bill4Time service?
Can you import my current data?
Which PDA’s are compatible?
How much does it cost?
Is the free trial a fully functional product?
Is the mobile access free even during my free trial?
When my free trial expires will I need to re-input all my data should I choose to continue using the product?
Do I have to sign a long-term contract?
What versions of QuickBooks do you integrate with?
What are the system requirements?

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What assurances do I have of reliability and security? After all this is the lifeblood of my firm. (Back to Top)
Chances are, Bill4Time is more reliable than your internal systems. We are based in New York City and governed by all local, state and federal laws. We have a strict Privacy Policy and all data has 128-bit encryption. Our infrastructure ensures 99.999% uptime. See How it Works for more information on our security, privacy, and reliability.

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How is speed affected in an internet-based system? (Back to Top)
Bill4Time is guaranteed to be as fast as or faster than any locally-installed program. If you find Bill4Time to be too slow, you can cancel the service and lose nothing. Try it and see for yourself.

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Can I run Bill4ime from my own server instead of hosted? (Back to Top)
Bill4Time's architecture is a hosted system. Therefore, all application code and data resides at our datacenters, allowing us to ensure maximum security and reliability of your data.

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Why should I host my information when I have it in-house now? (Back to Top)
Hosting will save you money, improve efficiency, and be more reliable. See How it Works for more information and case studies.

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Can I keep a local backup of my data? (Back to Top)
Of course! You can download a copy of your data with one click from within the Bill4Time system!

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What happens to my data if I cancel Bill4Time service? (Back to Top)
You can export any data you would like, including client & matter lists, time & expenses, and invoices.

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Can you import my current data? (Back to Top)
We can usually import lists of Clients & Users as well as carry-over balances. Contact us for more information on data importing.

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Which PDA’s are compatible? (Back to Top)
All Blackberry & Palm-OS devices are supported. Windows Mobile support is supported for Smartphones, and Pocket PC's. iPhone/iPod touch with OS 2.0 is supported.  See Bill4Time Mobile for more info.

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How much does it cost? (Back to Top)
Your first 30-days are a no-risk free trial. After that it’s just a monthly per-user license fee. Bill4Time Mobile, which is an add on option for Bill4Time, is free.  Tech support is and will always be free. See the Pricing page for more info.

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Is the free trial a fully functional product? (Back to Top)
Yes, your free trial will include unlimited use of the fully functional version of Bill4Time. You can add as many users, clients, projects and time entries as you wish.  Should you decide to "activate" your account when your free trial expires, all of your data entries will remain.  There is no need to re-enter any data.

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Is the mobile access free? (Back to Top)
Yes.  You may use any of the following devices at no extra charge: iPhone/iPod Touch, BlackBerry, Palm PDA, Pocket PC, Smartphone.

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When my free trial expires will I need to re-input all my data should I choose to continue using the product? (Back to Top)
No, your data will stay intact. After the 30 day free trial expires you will need to have an active credit card on file in order to continue to use Bill4Time.

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Do I have to sign a long-term contract? (Back to Top)
No! We believe in keeping customers only through a great product and even better support. You are free to cancel your service at any time with no cancellation penalties.

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What versions of QuickBooks do you integrate with? (Back to Top)
We integrate with the PC version of QuickBooks.  We do not integrate with QuickBooks online or QuickBooks for MAC.

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What are the system requirements? (Back to Top)
An internet connection and any one of these web browsers:

* Internet Explorer 6.0 or higher
* Firefox 2.0.0.7 or higher
* Safari (Mac 2.0 and Windows 3.0 versions are both supported)