Why is there an unbilled balance with nothing to invoice?

Balance w/ Unbilled includes both balances that haven't been invoiced yet, and those totals in invoices that have not yet been finalized. So in this case, the amount is most likely in an unfinalized invoice. To find and finalize the invoice, do the following:

  1. Click on the blue Invoicing tab
  2. In the Batch Status box, choose Open
  3. Click on the open invoice for the client with an unbilled balance
  4. If the invoice is ready to be billed, click the Finalize button

Note: There may be multiple invoices that need to be invoiced.

Updated: March 15th, 2010